DEMS For Travel and Transport

A Digital Evidence Management Solution with your business at the centre

Introducing DEMS By Synergi

Digital Evidence Management Solution harnesses the power of leading cloud platforms, this highly configurable solution will transform how your operational teams manage, process, store, collaborate and more.
• Eliminate the transportation of physical media across your fleet, stations and sites
• Reduce the delay in crucial investigations from days to minutes
• Easily track all incidents and requests, with the ability to share case status with blue light services

How does it work?

Digital Evidence Management Solution (DEMS) is a cloud-based system for acquiring, processing and securely sharing digital evidence. Harnessing powerful cloud technologies, this solution is built on best-in-class, world-leading technologies including cloud content management platform Box and process automation solution Nintex. Digital Evidence Management Solution by Synergi provides a regulatory-compliant cloud architecture trusted worldwide for its security and governance.

Digital Evidence Management Solution fully automates evidence handling through automation using powerful workflows and intelligent forms ready for both web and mobile interfaces. Easily tailored and customised, using graphical low-code tools, the platform provides you and your external stakeholders with a rich easy-to-use experience.

All evidence captured is routed and automatically classified as it is processed through the system to ensure relevant security, retention and governance are applied at each stage in the process. For evidence handlers, the system analysis tools and capability can be further extended through features like video transcripts, bookmarks, and AI (such as facial or number plate recognition).

Who can use Digital Evidence Management Solution?

Digital Evidence Management Solution is designed for Travel & Transport organisations, empowering them to securely manage and collaborate on their digital evidence. From platform CCTV to bodycam or dashcam footage, Travel & Transport organisations need to leverage
their digital evidence for incident investigations, insurance claims and more.

Digital Evidence Management Solution provides a central online location for footage, making it easier to search and share valuable evidence without the need to travel to incident locations or manage physical media such as DVDs or USBs.

From field to IT, Box enables your teams to work from anywhere with seamless, cross-organisation collaboration, faster citizen and case intake, and secure mission-critical processes.

Key features

Automated evidence request process
Secure routing, storage and classification of evidence
Secure sharing and collaboration with third-parties.
Powerful and flexible workflow and forms automation
Request evidence from third-parties
Request evidence from public
Dashboards and analytics

Key benefits

All evidence types and formats are held centrally and securely
Time saved in capturing, processing and routing evidence (hours not days or weeks)
Greatly reduced risk of data breach
Eliminates risk of data loss
Dashboards and analytics to track evidence routing and process stages
Flexible and scalable subscription pricing mode

Getting started

DEMS can be implemented and tailored within weeks
Box and Nintex platforms easily tailored and highly configurable
Minimal or no development makes DEMS easy to adopt and maintain
Supports capture, routing and tracking of evidence across multiple parties

See Digital Evidence Management Solution By Synergi In Action

With Digital Evidence Management Solution (DEMS) Synergi supported a leading European transport company that delivers over 2 billion journeys annually. This business operates bus, coach, train, tram, and waterbus services across 14 European countries, 46,000 employees, delivering over 2 billion journeys annually. CCTV cameras across their services capture thousands of crimes every year. Law enforcement agencies require that this potential evidence is securely shared.

The business required an end-to-end CCTV solution to log incidents and request evidential footage securely and in a timely manner.

DEMS by Synergi transformed the speed with which digital evidence could be requested, transmitted, redacted and securely routed to the relevant internal and partner agencies. Secure storage and transmission of data between parties reduced the reliance on physical media, the risk of data loss and the cost of transportation. Using the integrated process automation, external users can securely request footage from this transport company and the DEMS enables them to collaborate and work on this evidence in a matter of hours not days.

• Thousands of saved man-hours per month
• Substantially reduced risk of data loss
• Highly secure storage
• No further need for physical media (USBs/tapes etc)