Your Local IT Experts

We provide IT support and IT services for organisations based in Newcastle, Gateshead, the North of England and the whole of the UK.

Your Managed Service Provider in the North East

Trusted and leading provider of local IT support to businesses in Newcastle, Gateshead, the North of England and the whole of the UK. Customise IT services around your business needs with a fully managed IT service desk or a co-managed approach where our friendly experts work in collaboration with your internal IT team.

Award-winning IT support in the North east

Friendly and approachable IT experts based in Gateshead
Flexible IT support with fully managed or co-managed IT service provider
Outstanding customer feedback with a customer satisfaction score of 4.95 / 5
Much more than just 'break-fix', we proactively advise you to ensure the technology meets your business needs and budget

Need local IT support? Get in touch with our friendly team today.

IT helpdesk in Gateshead & field support to your location when you need it

We offer managed IT support for your SME which includes a remote IT support help desk based from our Gateshead offices.

The IT helpdesk team is there to resolve your everyday issues from password resets to critical security incidents. If your issue or need is on-site, our field engineers are on hand to come to you. We work with organisations in Newcastle, Gateshead, the wider North East and the whole of the UK.

Our experts monitor & manage your systems for peace of mind

Our friendly team of local IT experts monitors your servers, hardware and core systems whether they are in the cloud or on-premise. Our approachable helpdesk team also ensure there are regular reviews of service packs and the health status of the services we protect. The team who are based in the north east will deploy patch updates across servers and end user devices where needed to give you peace of mind.

Cyber security, networks and back up monitored by our North East IT team

Our friendly IT support helpdesk can rapidly respond to any incidents as they proactively monitor your data security, networks and back-up. The team deliver assessments regularly to ensure your security technology is working effectively for your business.

Maximising technology adoption and spend with strategic road mapping

Synergi is far more than a break-fix provider. We are your strategic technology partner and we work in close collaboration with our customers to ensure that technology is elevating their business and people.

"You've got the patience of a Saint, Ben."

Spoke to Matt, he was so helpful and patient, a pleasure to deal with, I'm not great with IT, all sorted out efficiently and quickly.

Excellent service, from Daniel. Professional, prompt and very helpful.

Outsourced IT Support North East

We help you to maximise your investment in technology and support your business success, by keeping your critical data safe and helping your people work confidently knowing they have a friendly team ready to help at a moments notice.

Synergi offers customers best-in-class technology that drives real results. We are a Microsoft Partner and hold accreditations with many of our technology partners including Blue Diamond with Datto and Sophos Gold Partner. We regularly review the very best in current and emerging technology and attend events all over the globe, bringing those insights back to our customers. Synergi’s CTO has been an active member of a number of advisory councils and has held a seat on Microsoft’s UK & Global advisory councils.

Leading North East Managed Service Provider

Award winning Newcastle technology provider (GP Bullhound Top tech 100)
Welcoming and friendly IT support - your people will love ours!
Leading UK technology provider - we offer a wide scope of technology services including cloud solutions, managed IT services and Microsoft Dynamics 365